All your favorite Disney Channel, Disney Junior and Disney XD TV shows, games, Disney Channel Original Movies and live TV are now in one place – whenever, wherever!*
-WATCH FULL EPISODES: If you miss an episode, you can still watch all of the Disney shows you love with DisneyNOW!
-MAKE IT YOURS: Pick your favorite Disney TV shows and create your profile using Disney Emojis. Your experience is fully customized and made just for you!
-DISNEY JUNIOR MODE: Create a custom viewing experience for younger kids to enjoy.
-DISNEY CHANNEL ORIGINAL MOVIES: Watch new and classic movies including Descendants 2.
- ON NOW: When you're away from your TV, you can still watch Disney Channel, Disney Junior and Disney XD live,* including events like the Radio Disney Music Awards!
-GOT A MINUTE?: Watch the DisneyNOW collection of funny shorts, clips and music videos.
Parents: Please note that DisneyNOW contains advertising for The Walt Disney Company and some third parties.
*Content may be available in U.S. only and subject to additional restrictions. Live, on demand, and advance viewing content requires current verified subscription for the applicable programming network(s) with participating TV provider. Go to the DisneyNOW website for details.
Games are not available on the web or over-the-top devices.
iOS
If you haven't upgraded to iOS 10.0 or above, you must upgrade in order to use DisneyNOW. For more info on how to upgrade: support.apple.com/ios
Apple TV
Android
Kindle
Roku
Desktop Browsers:
Mobile Browsers:
Operating Systems:
DisneyNOW does not support any other mobile devices, Smart TVs and set-top boxes not listed.
Some DisneyNOW content has a key symbol. This means you'll be able to "unlock" this and more content if you subscribe to Disney Channel, Disney XD and/or Disney Junior through a participating TV provider. Simply sign in with your username and password for your TV provider.
Not to worry, we are continually adding new cable, satellite, and other TV providers. Keep checking back to see if your provider is added.
If you don't subscribe to a participating provider, you may still be able to watch a select list of full episodes or clips. You can also contact your provider and ask them to support streaming Disney Channel, Disney Junior, or Disney XD on your device.
DisneyNOW is a free service for customers of participating TV providers. If you don't subscribe to a participating TV provider, you can still watch a select list of full episodes and clips on DisneyNOW. You will not be charged an extra cost to enjoy the additional features. This is an extra benefit available to you because you are a subscriber to one of our participating TV providers.
If you would like your child to only have access to Disney Junior content, you can do this by using the toggle on the top right of the webpage.
By signing in to your TV provider, you'll be able to watch more content in DisneyNOW.
Select the key symbol anywhere in the app for a list of participating TV providers in your area.
You can't sign in to your TV provider if your browser is in incognito/private mode. Please go to your browser settings and turn this feature off. If you continue to have issues, please use our online form at https://disneynow.com/feedback to contact us.
Once you choose your TV provider, you will receive step by step instructions to verify your account by using any computer or mobile device. A unique activation code will be provided that you will need in the verification process.
Follow the steps below to verify your account:
1. Go to any computer or mobile device and visit the link provided
2. Enter the activation code into your computer or mobile device
3. If activation is successful, you will be re-directed to your TV provider login page
4. Login with your TV provider
5. If login is successful, a "Congratulations" screen will play and your devices should start
If activation code doesn't work, the activation code has expired. To receive another activation code, click the menu button to exit app. Upon entering the app again, a new activation code will be automatically generated.
Please follow the steps below to solve your issue:
1. Check to see if you can play audio using another application.
2. Check that your speakers are turned on and aren't muted.
3. Close your browser or app and open it again.
4. Close other applications that may be open at the same time.
If these steps don't immediately resolve your audio issue, then:
1. Confirm your device meets our minimum system requirements.
2. Restart your device.
If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.
Please try the steps below to solve your issue:
1. Check your Internet download speed (Internet download speeds should be 1.5 Mbps or better). Note: Your Wi-Fi or cellular signal strength icon does not determine your download speed. There are a number of apps that let you conduct a free "Internet speed test."
2. Close the app and re-open it.
3. Disconnect other devices that are connected to the Internet.
4. Restart your device as a last resort.
If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.
Playback should not stop or stall under normal circumstances; however, video delivery may be disrupted during periods of network congestion, poor Internet connections, when too many Internet connected devices are connected at the same time, or when too many computer applications are open at the same time.
Please try one or all of the following:
1. Confirm that your computer or device meets our minimum system requirements.
1. Check your Internet download speed (Internet download speeds should be 1.5 Mbps or better). Note: Your Wi-Fi or cellular signal strength icon does not determine your download speed. There are a number of apps that let you conduct a free "Internet speed test."
2. Close the app and open it again.
3. Drag the video scrubber backward several minutes in the program timeline.
4. Restart your device as a last resort.
If the problem continues, please use our online form at https://disneynow.com/feedback to contact us.
If you would like to turn off DisneyNOW website sound effects turn the slider at the bottom of the webpage named "Sounds" to the off position.
Yes, for video playback and other technical issues: 1 (855) 545-0310
That particular episode or movie may no longer be available. Unfortunately for certain content, we only have rights to share it online for a specific period of time.
If you'd like to see this content return at a later date, please use our online form at https://disneynow.com/feedback to contact us.
Closed captioning is available for all video-on-demand (VOD) full episodes and live TV streaming (On Now). Click on the "CC" logo to turn closed captioning on or off.
For any issues regarding closed captioning, the best way to contact us is through our feedback form within the DisneyNOW app. Alternatively you can contact Han Kim, Disney/ABC Digital Media, at closedcaptioning@customercare.com. Please include "Closed Captioning" in the subject of your email.
Yes, if you're on the same computer and Internet browser, the player will automatically remember where you left off and allow you to resume the video you were watching.
Full screen viewing is available. To get into full screen mode, move your mouse over the video player and the player controls should appear. Click the icon on the far right in the player controls, which should expand the player to full screen.
When in full screen mode you can exit by clicking the icon again. The player control bar will disappear after a few seconds once the mouse has been inactive. To get the player control bar to re-appear just move the mouse. Another way to get out of Full Screen mode is to click the ESC key on your computer.
DisneyNOW supports the following mobile devices:
iOS
If you haven't upgraded to iOS 10.0 or above, you must upgrade in order to use DisneyNOW. For more info on how to upgrade: support.apple.com/ios
Apple TV
Android
Kindle
Roku
DisneyNOW does not support any other mobile devices, Smart TVs and set-top boxes not listed.
No, DisneyNOW currently doesn't support iCloud for syncing between iOS devices.
Yes, AirPlay is supported.
Yes, Chromecast is supported for Videos On Demand.
*Only compatible with Chromecast receivers and not with Cast-enabled devices.
If the app download icon appears stuck, you will need to delete and reinstall the app. Follow the steps below:
1. Touch and hold any application icon on the Home Screen until the icons start to wiggle.
2. Tap the "x" in the corner of the application you want to delete.
3. Tap Delete to remove the application and all of its data from your device.
4. Press the Home button.
5. Go to the App Store.
6. Search for "DisneyNOW" and download the app again.
DisneyNOW is only available if you're physically located within the U.S. or a U.S. territory (including Puerto Rico, Guam, Saipan, American Samoa, U.S. Virgin Islands).
You must have the following minimum computer system requirements in order to play videos:
A high speed Internet connection with sufficient download speeds of 1.5 Mbps or better.
Desktop Browsers:
Mobile Browsers:
Operating Systems:
Yes, if you're physically located on a U.S. military base that happens to be outside the U.S. and you are using a military-operated Internet connection (not a commercial Internet provider), then you'll be able to access DisneyNOW.
If you meet the above requirements but still can't use the service, please use our online form at https://disneynow.com/feedback to contact us.
DisneyNOW games are currently available on the DisneyNOW website, iOS, and Android apps.
No, you don't have to sign in to your participating TV provider to play games in DisneyNOW.
Complimentary Disney Hospital Access is an offering that brings the magic of Disney Channels to patients and families during their stay at participating hospitals. Patients and families at these participating hospitals can enjoy free access to Disney Channel, Disney Junior and Disney XD full episodes, Disney Channel Original Movies and live Disney TV on the DisneyNOW app.
DisneyNOW is the home of your favorite Disney Channel, Disney Junior and Disney XD TV shows, games, Disney Channel Original Movies and live TV – all in one place!
Complimentary Disney Hospital Access is a free service for patients in participating hospitals during their hospital stay. If you are a patient, follow the steps below:
1. Connect to Care Wi-Fi
2. Download the DisneyNOW app or visit DisneyNOW.com
3. Select "Complimentary Disney Hospital Access" under TV providers.
Note: If using an iPhone, iPad or iPod Touch, select "Don't Allow access to your TV provider subscription" before selecting Complimentary Disney Hospital Access. If you already allowed access to your TV Provider, disregard the following steps and enjoy DisneyNOW with your TV provider subscription.
4. Experience the magic of DisneyNOW
At Texas Children's Hospital, please connect to the Care WiFi network on your device in order to use Complimentary Disney Hospital Access.
You must be at a Texas Children's Hospital location to enjoy Complimentary Disney Hospital Access. If you're having trouble connecting, please ensure that you're connect to Care WiFi.
Please note: If your stay is longer than two days, you will have to sign in to Complimentary Disney Hospital Access after two days.
If you've previously allowed access to your TV Provider on iOS but want (or need) to use the Complimentary Disney Hospital Access during your hospital visit, here's how:1) On your iPhone, iPad or iPod Touch, go to iOS Settings
2) Select TV Provider from the settings menu
3) Disable DisneyNOW under "Allow TV Provider Access"
4) Relaunch DisneyNOW and follow the sign in instructions for Complimentary Disney Hospital Access
If you'd like to re-allow DisneyNOW access to your TV Provider in iOS and not use Complimentary Disney Hospital Access, here's how:
1) On your iPhone, iPad or iPod Touch, go to iOS Settings
2) Select TV Provider from the settings menu
3) Enable DisneyNOW under "Allow TV Provider Access"
To enjoy Complimentary Disney Hospital Access, you will have to use your own mobile device
iPad 4th Gen (or later)
iPhone 4S (or higher)
iPod Touch 5th Gen (or higher)
Fire HD 8 (2016)
Fire HD 8 (2017)
Fire 7 (2017)
Desktop Browsers:
Safari 11 and above (latest Safari version)
Google Chrome 63 and above (latest Chrome version)
Microsoft Edge 16 and above
Mozilla Firefox 58 and above (latest Firefox version)
Mobile Browsers:
iOS - Safari 10.3 and above (latest version)
Android – Chrome 64 (latest version)
Operating Systems:
Mac OSX
Windows
No, you don't have to be connected to Complimentary Disney Hospital Access to play games in DisneyNOW. DisneyNOW also has shorts and some full episodes that do not require Complimentary Disney Hospital Access.
